Terms & Conditions

TERMS AND CONDITIONS

Weorg, a product of WEORG SUSTAINABLE FOOTWEAR LLP., requires that you agree to the terms outlined in this agreement when visiting our website or making a purchase from our store. We reserve the right to modify these terms as needed, and will update this page with the date of the latest changes.

DESCRIPTION OF SERVICES

In the Site, We provide users with access to clothing and accessories that can be purchased at the price mentioned on the site.

GENERAL CONDITIONS

This Agreement sets forth the terms and conditions that apply to the use of the Site by the User. By using this Site, the User agrees to comply with all of the TERMS AND CONDITIONS hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet. While it is the Company’s objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.
You are prohibited from using our products for any illegal or unauthorized activities that violate laws within your jurisdiction.
You may not reproduce, copy, or resell our product, marketing materials, copywriting, images, videos, or packaging.
We reserve the right to refuse orders at our discretion, which may result from limited inventory, lack of logistics support in your location, or payment issues raised by our payment gateway providers.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.

EQUIPMENT

The User shall be responsible for obtaining and maintaining telephone, computer hardware and other equipment needed for access to and use of the Site and all charges related thereto. The Company shall not be liable for any damages to the User's equipment resulting from the use of the Site.

COLORS

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

ELECTRONIC COMMUNICATIONS

When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.

PRICING

Our product pricing is carefully considered and infrequently changed. However, we reserve the right to update product prices and discontinue products at our discretion. Updated prices will be clearly displayed on the website, while discontinued products may no longer be visible.

DELIVERY AND SHIPPING

We provide shipping to most locations within India.

Typically, in-stock products are dispatched within one business day of order placement. If a product is out of stock, the estimated shipping time will be displayed on the website prior to order placement.

A nominal fee applies to Cash on Delivery (COD) orders, if your PIN code is supported. Rejection of a confirmed COD order will result in future service restrictions.

When possible, we will send an email with a tracking link for your order. Shipping times are not guaranteed due to external factors, and shipping and COD fees are non-refundable.

WARRANTY AND RETURNS

Product exchanges and returns are accepted within 15 calendar days from the date of purchase. Order cancellations are not permitted once an order has been placed. We strive to offer a pick-up service for exchanges or returns, but it is not guaranteed. In such instances, customers are asked to ship the return themselves. Please note that we offer only one pick-up per order for exchanges or returns, even if the logistics or operational error is on our part. Final sale items and sample units (which may have minor imperfections) are not eligible for return or exchange.

Returns are ineligible for exchange or refund if submitted beyond the 15-day window, used, or returned without original packaging. Unauthorized in-bound shipments or ineligible returns will be recycled or discarded without notice, and may result in additional service fees and/or future service restrictions.

Refunds are issued to the original mode of payment, except for COD orders, which are refunded to the customer's bank account.

For manufacturing defects discovered within 15 calendar days of purchase, please email contact@weorg.in using the email associated with the order. As a small business, we cannot accommodate requests for standard or defective products beyond this timeframe.

THIRD - PARTY WEBSITE

Our store may contain links to third-party websites, such as Instagram, Twitter, and Facebook, which are not affiliated with us. We recommend reviewing the policies and practices of these third-party websites carefully before engaging in any transaction.

The Site or third parties may provide links to other World Wide Web sites or resources. Because we have no control over such Sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

PRICING INFORMATION INCASE OF SALE BY US

We strive to provide you with the best prices possible on products and/or services you buy from us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery (“COD”) option.

CANCELLATION BY US

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

CANCELLATION BY USER

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been dispatched / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only when the product is delivered to you., only then you can make a return within 30-days. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

FRAUDULENT/FAILED TRANSACTION

We may constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing our services fraudulently shall be liable for legal actions under applicable law and we reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, We reserve the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

BILLING

The price of our product is inclusive of the VAT. The VAT charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.

INDEMNIFICATION

By using our services, you agree to indemnify and hold harmless March Work Pvt. Ltd., our subsidiaries, employees, and suppliers from any claim or demand, including reasonable attorneys' fees.

GOVERNING LAW

This Agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at New Delhi.